Create a Monitoring Maintenance Window policy

What is a Monitoring Maintenance Window policy?

A Monitoring Maintenance Window policy allows you to pause monitoring while doing scheduled maintenance work on your devices. Monitoring Maintenance Window policies can be set up at both the account and site level. Refer to Create a policy.

  • During the maintenance window, alerts will be muted for the targeted devices, which allows you to prevent false alerts, for example, during a backup.
  • Alerts created during the maintenance window will not create tickets or send email notifications; however, response components will be executed as normal.
  • When the alert condition is still in effect when the maintenance window ends, a new alert will be generated.

NOTE  You can also suspend monitoring on individual devices manually. For more information, refer to Suspend or unsuspend monitoring.

How to...