Create a custom component monitor

Knowledge of a scripting language like Batch or vb script. For scripting languages supported by Datto RMM, refer to Scripting.

Permission to manage Components. To create a policy, permission to manage Policies at account or site level.

Components → New Component

Account → Policies

Sites → select a site → Policies

About custom component monitors

Component monitors are, in essence, scripts that regularly run on your devices. If a specific condition is met, an alert will be raised. You can find and download a number of pre-configured component monitors from the ComStore, covering antivirus packages, backup systems, CPU temperature, predicted hard drive failures, etc. Refer to ComStore and components.

For example, the status of Datto's cloud-based file backup service, Datto File Protection, can also be monitored through a component monitor. For more information, refer to Datto File Protection Integration.

Sometimes, however, you want to generate alerts we don't have pre-configured component monitors for. You might, for example, want to:

  • Monitor a backup or antivirus package that we don't currently have a ComStore component for.
  • Check if a specific file or folder exists.
  • Run some diagnostic command (like dcdiag, or repadmin) and check the output for issues or failure.
  • Interrogate a database using a command line tool (like osql) and check specific values.

For cases like these, and many others, Datto RMM includes a powerful scripting tool that allows you to write your own monitoring scripts, called custom component monitors. A knowledge of scripting languages is required.

How to...

 

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