Datto RMM 12.1.0 release notes
Schedule*
| Syrah (APAC) |
Monday, July 17, 2023 |
10:00 |
13:00 |
3 hrs |
| Zinfandel (US West) |
Wednesday, July 19, 2023 |
08:00 |
11:00 |
3 hrs |
| Concord (US East) |
Thursday, July 20, 2023 |
08:00 |
11:00 |
3 hrs |
| Merlot (EU2) |
Thursday, July 20, 2023 |
17:00 |
20:00 |
3 hrs |
| Vidal (US East) |
Monday, July 24, 2023 |
08:00 |
11:00 |
3 hrs |
| Pinotage (EU1) |
Monday, July 24, 2023 |
17:00 |
20:00 |
3 hrs |
NOTE *The schedule is subject to change. Please check the Status Page for regular updates.
IMPORTANT This is a full platform and Agent release; therefore, partners should expect brief disconnections of the Agent during the update window.
About the release
The 12.1.0 release is the seventh of our twelve monthly releases planned for 2023. Please see below for the highlights, along with the full list of fixes and improvements. As always, we look forward to your feedback as we continue to improve the product every single month.
Patch management: custom reboot message
You can now customize the end-user reboot reminder message used by Patch Management policies from the Branding page. This is to satisfy users wanting to communicate with end users in a different language or with personalized phrasing. Refer to Reboot Text in Branding.
Updated Help menu
Some changes to the Help menu introduced in the 12.0.0 release as part of our IT Complete common look and feel strategy had some undesired side effects. This has now been rectified with the re-inclusion of a dedicated Knowledge Base link (previously Documentation) and re-routing of the Release Notes and What’s New items to more appropriate locations. The current version of Datto RMM has also been included. Refer to Help resources.
ESXi host automatic enrollment deprecation
Adding an ESXi host via the Network Discovery automatic enrollment has been deprecated to prevent unintended locking of ESXi host root accounts when credentials are regularly checked during Network Discovery scans. Refer to Initiate Network Discovery in Network Discovery and Automatically Onboard in Creating or editing a site.
NOTE No changes have been made when adding an ESXi host manually.
Updates since the last release
| Fix |
Selection variables are now correctly used by quick and scheduled jobs, rather than the default value being used in error. |
| Fix |
More improvements have been made in the ConnectWise PSA Integration to optimize performance when configuring accounts that contain many records. |
Want to know what's coming next?
Interested in what we’re currently working on and the broader roadmap? Check out this post in the Kaseya Community for more information on our broader roadmap vision, what we’re currently working on, and priorities for upcoming releases!
List of improvements and fixes in this release
Activity Log
| Fix |
The Activity Log now includes the origin and destination site name and ID when a device is moved between sites. Refer to Activity Log. |
Agent
| Foundation |
Issues have been addressed in the monitor service that could intermittently prevent monitors from successfully polling a device and could cause gaps in long-term metrics. |
Audit
| Fix |
The hardware audit will support all current Apple Silicon processors at the time of this release, including the M2 processors made available in June 2023. |
Autotask Integration
| Fix |
We fixed an issue that prevented Autotask tickets from being created from Datto RMM alerts if the size of the alert message exceeded 64 KB. |
| Fix |
On Autotask-integrated accounts, a Ticket created notification will appear only if a manually created ticket has been confirmed as successfully created. We now also notify of ticket creation failures. Refer to Create Ticket in Single Alert View. |
| Fix |
When creating tickets in Autotask, we now correctly support diagnostic messages containing up to 32,000 characters. Refer to Activity tab in Autotask alert ticket information and information specific to Datto RMM. |
Jobs
| Foundation |
We have made improvements to the efficiency and timekeeping accuracy of scheduled jobs. |
Monitoring
| Feature |
The alert message from a Ping monitor now contains the unreachable host. |
| Fix |
Component monitors and monitor response components are now updated on devices as intended during the overnight policy recalculation. |
| Fix |
The monitor detail pane now correctly displays monitors that have auto-resolution settings defined. |
Network Discovery
| Fix |
ESXi hypervisors are no longer included in automatic enrollment to prevent unintended lockouts of ESXi accounts when credentials are regularly tested from one or more Network Nodes on a site during Network Discovery scans. Refer to Initiate Network Discovery in Network Discovery and Automatically Onboard in Creating or editing a site. |
| Fix |
To avoid network disruption, Datto RMM no longer use DHCP packet scanning on Network Nodes that have discovery enabled when installed on Windows Servers running the DHCP Server service. |
| Fix |
Within Network Discovery in the New UI, the Add Device option now loads correctly (without requiring a page refresh) for newer sites that currently contain zero devices. |
New UI
| Feature |
The lists of hardware at the global and site levels now resize responsively. Refer to List of hardware in Hardware. |
| Feature |
The list of services at the device level now resizes responsively. Refer to Services in Device Summary. |
| Feature |
The Software Management lists at the global and site levels now resize responsively. Refer to Software Management summary list in Software Management. |
| Feature |
The last selected tab is now remembered per user in the following areas:
|
| Feature |
You can now select all devices across all pages from lists of devices and select Send Message. Refer to Send Message in Devices. |
| Fix |
Warranty dates, when set by non-UTC users, are now correctly saved (no longer incorrectly offset) when edited in the New UI. |
Patch management
| Feature |
You can now customize the end-user reboot reminder message used by Patch Management policies under Setup > Branding in the New UI. Refer to Reboot Text in Branding. |
| Fix |
In addition to standard Patch Management policies, the Patch Management card on the Device Summary page now also supports audit-only policies in the New UI. |
| Fix |
You can now override Patch Management policies in the New UI when the policy target includes custom device filters or device groups. |
Platform backend
| Foundation |
The device audit rate limit has been increased to allow three audits per device (instead of the previous two) over a five-minute time frame. Refer to Frequency of audits. |
Policy management
| Fix |
Policy-derived monitors can now be disabled on individual devices as expected within the New UI. |
| Fix |
The Enabled for device toggle now works correctly when disabling a policy at the device level, permitting the policy to be easily re-enabled when required. |
| Fix |
Within disabled policies that have a global scope, it is now possible to enable policies for individual sites in the New UI. Refer to Enable Sites in Enabling or disabling the policy, sites, or devices. |
Reports
| Fix |
Recurring scheduled reports will no longer run multiple times on the same day. |
Splashtop
| Foundation |
When initiating a Splashtop session from the Datto RMM Agent Browser, we now install Splashtop Software Updater version 1.5.6.20 or update to this version if it is not currently installed on the target device. |
Web Remote
| Fix |
Web Remote is now more reliable when used on Windows devices that have remained online for long periods of time, such as servers. |
| Fix |
Web Remote now supports connecting to displays oriented in portrait mode. Refer to Display in Initiate a Web Remote session. |
ComStore updates
IMPORTANT This table does not list updates for components that are installed via Software Management.
NOTE To access a full list of ComStore components, refer to List of ComStore components.
| Remove
Desktop Shortcuts |
Windows |
New |
Removes desktop shortcuts (all, a custom list, or those added by Software Management) for all
users. |
| ConnectWise
ScreenConnect (Control) |
Windows |
Updated |
Renamed
to use ConnectWise's revised name for the product. |
| Security
(Antivirus) Monitor |
Windows |
Updated |
Updated
method used to gather antivirus data. |
| RapidFire
Tools: Compliance Manager (GRC)/Network Detective Scan |
Windows |
Updated |
Updated
digital signature checks. |
| Vipre
AV Monitor |
Windows |
Updated |
Robustness
improvements. |
| Sophos
Central |
macOS |
Updated |
Vendor
update. |
| Sophos
Central Monitor |
macOS |
Updated |
Vendor
update. |
| Monitor
WinGet Application Updates |
Windows |
New |
Refer to the CyberDrain Components tab of the spreadsheet in the following topic: List of ComStore components. |
| Create
Password Policy |
macOS |
New |
| Enable
Defender-for-Endpoint Tamper Protection |
macOS |
New |
| Lock
Screen with Screen Saver |
macOS |
New |
| Reset
OneDrive Client |
macOS |
New |
| Monitor
Local Admin Group |
Windows |
Updated |
| Delete
Named Admin Account (Active Directory) |
Windows |
Updated |
