Install and uninstall Agents

With most deployment methods, the Agent is installed automatically on the targeted devices. Manual installation is only necessary if the automated installation fails, or the Agent was emailed to a device. In that case, the installer must be launched manually.

Uninstalling and reinstalling the Agent can become necessary as part of troubleshooting a device. The process is different depending on the operating system of the endpoint. Refer to:

If you intend to permanently remove a device from a site and your account, uninstalling the Agent from the devices is not enough. You must first delete the device from the site, and then from the Deleted Devices site. Refer to Delete devices.

 

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