SECURITY Permission to manage Sites and manage Devices
NAVIGATION Sites > open a site > New Device
There are times when you would like to manage and monitor certain devices or services but you cannot install an Agent on them to make them a fully Managed device. For example, you may want to know when the memory usage of a switch port goes over a certain threshold, or if the battery in your UPS starts discharging, or whether you need to change your printer's toner but you cannot install an Agent on either of these devices. In these instances, a fully Managed network node device can connect to and manage your network devices using Simple Network Management Protocol (SNMP).
This document will walk you through the process of adding an SNMP-enabled device as a Managed device to your account. We will also discuss how to monitor your SNMP devices.
If you are not familiar and comfortable with the concepts, terminology and technology around SNMP, we strongly recommend some background reading before you start with SNMP monitoring. There are a number of useful guides on the subject but here are a few examples that we've looked at and liked:
To be able to monitor your SNMP-enabled devices, you need to add them as Managed devices to one of your Managed sites.
One way to do it is to have a fully Managed network node device discover other devices for you. For further information, refer to Network discovery.
However, if the network scanning of SNMP devices is disabled for your account, or you are unable to find your device in the list of discovered devices, you can add it manually by following these steps:
- Refer to the first few steps outlined in Downloading or emailing the Agent installer to navigate to the correct site.
NOTE Network devices and printers can only be added to Managed sites.
- Click the Network or Printer icon as required.
- You will now be prompted with the Add a Network Device or Add a Network Printer window as per your selection in step 3.
- Fill in the following details:
|IP Address||Enter the IP address of your device.|
|Network Node||Select a network node device that will monitor your device. For more information about network nodes, refer to Network discovery.|
|Device Type||Only available for network devices. Select one of the following device types:
• Network Device (Firewall)
• Network Device (IP Phone)
• Network Device (NAS)
• Network Device (Network Appliance)
• Network Device (Other)
• Network Device (Router)
• Network Device (SAN)
• Network Device (Switch)
• Network Device (UPS)
|Name||Give your device a meaningful name.|
|Description||Enter a meaningful description.|
|Manufacturer||Enter the name of the manufacturer of your device.|
|Model||Enter the model of your device.|
|New SNMP Credentials||Enter the SNMP credentials of your device. For information on what to enter, refer to the SNMP Credentials section in Account Settings and Site Settings.|
|Use Account/Site SNMP Credentials||Choose this option if you have SNMP credentials stored at the account or site level. The Site SNMP Credentials will be displayed in addition to the SNMP credentials specified in Account Settings unless this option is disabled in Site Settings. For information on how to store the SNMP credentials for the entire account or at the site level, refer to the SNMP Credentials section in Account Settings and Site Settings.
You can also choose any of the Default SNMP Credentials (v1 and v2c, public) listed here.
- Click Save. Your SNMP device is now added as a Managed device to your account.
Once a network device has been enrolled, you can apply monitoring to it. For information on how to configure an SNMP monitor, refer to Create a monitor.
For information about how to create a monitoring policy, refer to Create a Monitoring policy.
NOTE Before applying an SNMP monitor to your Managed network devices, you may want to test the functionality using the Agent Browser. For more information, refer to Test SNMP monitoring in the Agent Browser.