Installing or uninstalling the Android Agent

IMPORTANT  The Mobile Device Management (MDM) feature is no longer available for new implementations. MDM-related documentation in the Datto RMM Help only applies to partners who are already using this feature. Please note that if the Mobile Device Management component is deleted from your Component Library, you will not be able to download it from the ComStore again. For further information regarding this change, please refer to this Community post.

About

The Datto RMM Mobile Device Management (MDM) service gives Datto RMM administrators the ability to roll out (enroll) and manage mobile devices from within the Datto RMM Web Portal.

Enrolling an Android device requires either the execution of the device enrollment file (enclosed with the enrollment email), or scanning of the necessary site’s QR code.

Before starting, make sure to download the Mobile Device Management component from the ComStore. Refer to Mobile device management.

NOTE  In case you choose to enroll your Android device through the enrollment email, ensure that you have a native Android mail client installed on the device.

Supported versions

For information on supported Android versions, refer to Operating systems.

How to...