Audits

Refer to ACCOUNT → Audit and SITES → Audit in Security Level Details - Permissions

Account → Audit → Network / Hardware / Software / Licensing radio button

Sites → select a site → Audit → Network / Hardware / Software / Licensing radio button

Sites → select a site → Devices → select a device → Audit → Hardware / Software / Services / Change Log radio button

About audits

An audit is an inventory of the hardware and software installed on a device as logged by the Datto RMM Agent. As consecutive audits are performed, changes to the hardware and software are tracked in a change log. The data is stored on the device and added to the device record in the Web Portal. Network discovery information is also displayed on the Audit tab.

At the Account level, you can see an overview of all sites' discovered devices in a table form. You can also see all hardware and software installed on the devices associated with all sites in the account, including quantity and version information.

At the Site level, you can see the discovered devices in the site. You can also see all hardware and software installed on the devices associated with that particular site, including quantity and version information.

At the Device level, you can see all hardware and software currently installed on that particular device. You can also see the status of the installed Windows services and the changes that have been made to the device over time.

At both the Account and Site level, you are able to monitor the number of devices a software package is installed on. This allows you to manage site or team licenses. You will receive an alert when you exceed the maximum number of devices.

The Audit tab also includes an Activity Log section at the Account and Device level. For more information, refer to The Audit tab.

How to...

 

Need to troubleshoot this? Open the Datto Knowledge Base.
Want to talk about it? Head on over to our Community Forum!
Forward this topic to others.
Provide feedback for the Documentation team.