Datto Networking Integration

About the integration

The Datto Networking Integration allows you to join Datto RMM sites with Datto Networking networks, offering many benefits to make the support process more integrated and efficient. Some highlights include the following:

  • Once the configuration is complete and a Datto RMM site is mapped to a Datto Networking network, all supported Datto Networking devices (Datto Access Points, Datto Switches, and Datto Managed Power devices) are kept in sync automatically with your Datto RMM site as long as that mapping is active. Refer to Datto Network Manager: Getting Started.
  • Support technicians will not need to switch between different user interfaces; Datto Networking devices can be managed the same way as any other device in Datto RMM.
  • Support technicians can resolve client networking issues faster by remotely resetting Datto Networking devices.
  • Datto Networking devices will automatically be synced to PSA systems, which will make it easier to automate the billing process.

NOTE  The Datto Networking Integration is free of charge, and Datto Networking devices do not count toward your Managed device limit.

NOTE  Monitoring is not currently supported in the Datto Networking Integration.

Requirements

To configure the integration, you will need the following:

  • The Datto Networking component downloaded from the ComStore
  • A Network Manager account with administrator access and REST API credentials

How to...