Best practice Monitoring policies

Permission to manage the ComStore, view Devices, and manage Sites. Refer to Security Level Details - Permissions.

Account → Policies

Sites → select a site → Policies

Sites → select a site → Devices → select a device → Policies


Before reading this document, we recommend that you get familiar with the following topics: Manage policies and ComStore and components.

In addition to setting up your own policies, a selection of Monitoring policies is freely available to download from the ComStore. For more information, refer to Download a Monitoring policy.

These Monitoring policies aim to provide a best-practice solution for the most typically-encountered usage scenarios involving Datto RMM. We encourage you to try them on your own devices to provide a solid, baseline monitoring solution to which your own monitoring can be added. Although downloaded from the ComStore, once added to your account, a ComStore policy becomes a regular Monitoring policy which can be configured and changed as required. Targets typically must be configured before use.

Listed below are just some of the Monitoring policies provided in the ComStore, along with detailed information on the criteria we monitor and further relevant information.


Need to troubleshoot this? Open the Datto Knowledge Base.
Want to talk about it? Head on over to our Community Forum!
Forward this topic to others.
Provide feedback for the Documentation team