Datto RMM 9.2.0 release notes

Schedule*

Platform Date From (UTC) To (UTC) Duration
Syrah (APAC) Monday, March 1, 2021 10:00 13:00 3 hrs
Zinfandel (US West) Wednesday, March 3, 2021 09:00 12:00 3 hrs
Concord (US East) Thursday, March 4, 2021 09:00 12:00 3 hrs
Merlot (EU2) Thursday, March 4, 2021 18:00 21:00 3 hrs
Pinotage (EU1) Tuesday, March 9, 2021 18:00 21:00 3 hrs

NOTE  *The schedule is subject to change. Please check the Status Page for regular updates.

IMPORTANT  This is a full platform AND Agent release, therefore, partners should expect very brief disconnects of the Agent during the update window.

About the release

The 9.2.0 release is the second monthly update for Datto RMM in 2021. Along with numerous fixes and improvements, some of the highlights are listed below.

Network topology enhancements

We have continued to improve and add functionality to Network Discovery and network topology in the New UI. These enhancements include:

  • More reliable rendering of the topology. We have removed the need for at least one network infrastructure device to be present before the creation of a topology is attempted, resulting in a far higher success rate. Refer to Network Discovery.

  • Discovered devices table. You can now view a table of discovered devices in the Network Discovery card on the New UI Site Summary page, providing additional visibility of devices to bring under management or potential risks to client networks. Refer to Network topology device list.

  • Topology NIC Vendor and Manufacturer search. You can now search topology devices for NIC Vendor and Manufacturer. Refer to Network topology map.

  • Visualization improvements. We have improved the visualization for several device types, including Datto Continuity appliances, Datto Networking Access Points, Switches, and Managed Power devices.

VNC management settings

We have added the ability to control whether VNC is installed on Datto RMM devices. This can be controlled in Account Settings or on a per-site basis, providing flexibility when VNC is not desired in certain client environments. Refer to VNC Settings.

API updates

You can now configure account and site variables via the API, providing new ways to automate important setup tasks for added efficiency. Refer to Use Swagger UI to explore API requests.

Updates to the New UI

We have also made numerous updates to the New UI. These include the following:

  • Device group colors and other updates. You can now specify a color for device groups. Device group membership is also displayed on the Device Summary page, and you can now also create device groups from this location. Refer to Tag color and Cards.

  • Manage Site Groups. You can now manage Site Groups, including view, create, edit, and delete functionality. Refer to Site Groups - New UI.

  • Sites page updates. We have added additional sorting and filtering to a number of columns on the Sites page. You can also view the PSA Company Name column if you have the Autotask PSA Integration enabled. Refer to List of sites.

Ransomware Detection updates

You can now run a simulation package to test Datto RMM Ransomware Detection. Refer to Can I test Ransomware Detection?.

Video

VIDEO  Datto RMM 9.2.0 Release Overview
Join Melissa Hockenberry, Community Program Manager, and Frederick Bendžius-Drennan, Product Manager, as they provide a quick overview of the Datto RMM 9.2.0 release featuring updates to network topology, VNC settings, the API, and the New UI.

List of improvements and fixes

New UI

Type Case ID Summary
Feature RMM-10639 You can now sort and filter the Description column on the Sites page. Refer to List of sites.
Feature RMM-10656 You can now filter the Type column on the Sites page. Refer to List of sites.
Feature RMM-10688 We have localized the Default Device Filters. Refer to Using Default Device Filters.
Feature RMM-10855 You can now select which SNMP credential to use on SNMP and ESXi device pages. Refer to SNMP Credential.
Feature RMM-10966 You can now access the PSA Company Name column on the Sites page if the Autotask PSA Integration has been configured. Refer to List of sites.
Feature RMM-11049 You can now create Site Groups from the Site Groups page. Refer to Site Groups - New UI.
Feature RMM-11050 You can now view the details of a Site Group. Refer to Site Groups - New UI and New UI.
Feature RMM-11051 You can now edit Site Groups. Refer to Editing a Site Group.
Feature RMM-11053 You can now delete Site Groups. Refer to Editing a Site Group.
Feature RMM-11067 You can now create a Device Group from the Device Summary page. Refer to Action buttons and Creating a group.
Feature RMM-11101 You can now view Device Group membership on the Device Summary page. Refer to Cards.
Feature RMM-11135 You can now specify a color when editing device groups. Refer to Tag color.
Feature RMM-11137 You can now view Site Device Group membership in the Groups column in device lists. Refer to Cards and Column Chooser field definitions.
Feature RMM-11139 You can now view included sites when viewing the criteria of Custom Device Filters. Refer to Viewing device filter details.
Fix RMM-10982 Drilling into offline device widgets now takes you to the a new dashboard widget results table.

Web Remote

Type Case ID Summary
Feature RMM-10426 We improved the handling of Web Remote local browser storage to automatically clear when exceeding quota limits.
Feature RMM-10978 We improved the handling of Web Remote ALT key codes for Nordic, Dutch, German, and French languages. Refer to Keyboard.

Autotask PSA Integration

Type Case ID Summary
Feature RMM-10242 We fixed an issue where deleting a user from Datto RMM prevented the linked Autotask PSA user from being linked to a new Datto RMM user account in future. Refer to Delete a user.
Fix RMM-10466 We improved the clarity of an error that occurs in the Support tab if a device is moved to a site that is not synced to Autotask PSA.
Fix RMM-11022 We fixed an issue where Datto RMM could attempt to resolve tickets raised in Autotask PSA before the ticket has been created.
Fix RMM-11205 We fixed an issue where network devices that could not be audited would not sync to Autotask PSA.

ConnectWise Manage Integration

Type Case ID Summary
Feature RMM-10066 You can now navigate from a Device Summary page in the New UI to the relevant Configuration page in ConnectWise Manage. Refer to View in ConnectWise.

Webroot Integration

Type Case ID Summary
Fix RMM-10523 We fixed an issue where the device Activity Log would report a Webroot uninstallation as successful when failed. Refer to Uninstall Security Product.

API

Type Case ID Summary
Feature RMM-10880 You can now configure site variables via the API. Refer to Use Swagger UI to explore API requests.
Feature RMM-10881 You can now configure account variables via the API. Refer to Use Swagger UI to explore API requests.
Fix RMM-10824 We fixed an issue where alerts resolved via the API would be resolved on the platform but not on the device.

Branding

Type Case ID Summary
Fix RMM-11298 We fixed an issue where legacy branding was shown briefly after Agent installation on macOS.
Fix RMM-11299 We fixed an issue where the Agent Browser inactivity login form did not support custom branding.

Groups

Type Case ID Summary
Feature RMM-11148 You can now view the color of device groups on the Groups page. Refer to List of device groups.

macOS

Type Case ID Summary
Fix RMM-10231 We fixed an issue where macOS Network Nodes were not reporting the online status of associated devices correctly.
Fix RMM-10745 We fixed an issue where macOS devices with M1 chips could sometimes report an unknown device type and not be viewable in the New UI.

Monitoring

Type Case ID Summary
Fix RMM-10399 We fixed an issue where an alert would not automatically resolve if a long-running response component was used.
Fix RMM-10813 We fixed an issue where Antivirus monitor alerts could trigger false positives while shutdown was in progress.
Fix RMM-11309 We fixed an issue where offline device alerts for network devices and ESXi devices could be delayed.

Network management

Type Case ID Summary
Feature RMM-10483 We added a table view for discovered network devices in the New UI. Refer to Network topology device list and Column Chooser field definitions.

Network topology

Type Case ID Summary
Feature RMM-10984 We improved the chance a topology map can be displayed by removing the requirement to have at least one network infrastructure device present. Refer to Network Discovery.
Feature RMM-11222 We improved the network topology Nominate a Network Node screen to return only desktop, laptop, or server devices in the search results.
Feature RMM-11225 We improved the network topology search to also include NIC Vendor and Manufacturer. Refer to Network topology map.
Feature RMM-11277 We improved the network topology to better reflect Datto Continuity appliances, Datto Networking Access Points, Switches, and Managed Power devices.

Patch Management

Type Case ID Summary
Fix RMM-11263 We fixed an issue where Patch Management policies targeting Site Groups would not deploy correctly.

Policy management

Type Case ID Summary
Fix RMM-11150 We fixed an issue with Maintenance policies where devices that were still meeting monitoring alert trigger thresholds after the maintenance concluded were not raising alerts as expected. Refer to Maintenance policy.

Reports

Type Case ID Summary
Fix RMM-10493 We fixed an issue where ESXi devices would fail system drive checks on the Executive Summary report regardless of thresholds set. Refer to Executive Summary.

ComStore updates

IMPORTANT  This table does not list update for components that are installed via Software Management.

New and changed components

Component Name Platform New/Changed Description
ConnectWise Automate (LabTech) Agent Uninstaller Windows New Replaces the old LabTech Agent uninstaller.
Mozilla Thunderbird macOS New Initial deployment to ComStore; Software Management deployment will follow.
Mozilla Thunderbird Windows New Initial deployment to ComStore; Software Management deployment will follow.
Kaspersky Endpoint Security 11.5 Installer Windows New Replaces the 10.x and 11.0 Kaspersky Endpoint installers. Old versions must be removed (then reboot) before installing new versions.
CCleaner macOS Changed Updated to serve version 1.18. Remember that this component only installs CCleaner; it does not run it.
Splashtop Streamer Pre-Installer Windows Changed Updated to serve version 3.4.2.2.
SumatraPDF Windows Changed Updated to serve version 3.2.
TreeSize Free 4.42 Windows Changed Updated to serve version 4.42.
Datto Workplace macOS Changed Product update
Datto Workplace Windows Changed Product update
Send Agent Logfiles to Datto Support Windows Changed Updated to cater to new Support ticket IDs format.
Sophos Central Windows Changed Product update
Sophos Central Monitor macOS Changed Product update
Deploy RMM Agent by AD GPO Windows Changed Stability, compatibility, and performance improvements
ShareX Windows Changed Updated to serve version 13.4.
SolarWinds N-Central (N-Able) Agent Uninstaller Windows Changed New name for existing N-Able Agent uninstaller component.
Autoruns Windows Changed Updated to serve version 13.98.
Process Explorer Windows Changed Updated to serve version 16.32.
Process Monitor Windows Changed Updated to serve version 3.61.
ESET Direct Endpoint Management - Deployment Windows Changed Product update
ESET Direct Endpoint Management - Monitor Windows Changed Product update
ESET Direct Endpoint Management - Tasks Windows Changed Product update
Execute Dell Command Updates - No reboot (DCU 3.1) Windows New Refer to CyberDrain components.
Monitor Bluescreens Windows New
Enable System Restore Windows New
Deploy BlueScreenView Windows New
Enable VSS Windows New
Collect User Profiles Windows Changed
Monitor Service Instances Windows Changed
Monitor Windows Physical Disk Status Windows Changed
Monitor Windows RAID Status Windows Changed
Monitor StorageSense Settings Windows Changed
StorCLI64 Windows Changed
Prepare Office365 Monitoring Windows Changed

Deprecated components

Component Name Reason for Removal Date of Removal (MM/DD/YYYY)
Add web-site addresses to IE Trusted Sites zone via policy [WIN] Component deprecated 2/10/2021
Ahsay Backup Monitor (ACB) No longer applicable to latest version 2/10/2021
Ahsay Backup Monitor (OBM) No longer applicable to latest version 2/10/2021
Backup Assist v5.x Monitor [WIN] No longer applicable to latest version 2/10/2021
Backup Exec 2010 & 2012 Job Monitor [WIN] No longer applicable to latest version 2/10/2021
BitDefender Antivirus 2016 Monitor [WIN] Replaced by GravityZone Monitor Script 2/10/2021
CPU Temperature Monitor [WIN] Replaced by "CPU Temperature Monitor v3" 2/10/2021
ESET Antivirus v6 Deployment [Linux] Not compatible with ESET Antivirus v7, released in August 2020 2/10/2021
ESET v5/6 AV Monitor [Linux] No longer compatible with ESET Antivirus v7 2/10/2021
ESET v5/6 AV Monitor [Mac] No longer compatible with ESET Antivirus v7 2/10/2021
Exchange 2007: Information Store File Size Monitor [WIN] Component deprecated 2/10/2021
Exchange 2010: Information Store File Size Monitor [WIN] Component deprecated 2/10/2021
Exchange Message Queue-Length Monitor [WIN] Replaced by native resource monitoring 2/10/2021
F-Secure Antivirus Monitor Replaced by F-Secure Monitor Script 2/10/2021
GreenShot [WIN] Deprecated in favor of ShareX 2/10/2021
IE - Disable or Enable Browser Extensions [WIN] Component deprecated 2/10/2021
LabTech Agent UNINSTALLER [WIN] Replaced with "ConnectWise Automate" Uninstaller 2/15/2021
Java Run-time Environment 10 (Deprecated) [MAC] Component deprecated 2/10/2021
Java Run-time Environment 10 - 64-bit (Deprecated) [WIN] Component deprecated 2/10/2021
Java Run-time Environment 8 - 32-bit (Deprecated) [WIN] Component deprecated 2/10/2021
Java Run-time Environment 8 - 64-bit (Deprecated) [WIN] Component deprecated 2/10/2021
Malwarebytes Anti-Malware 2.2.0.1024 [WIN] Removed in favor of forthcoming MalwareBytes components 2/11/2021
Malwarebytes Anti-Malware [MAC] Removed in favor of forthcoming MalwareBytes components 2/11/2021
Microsoft Office 16 Build & Licence Detector Component deprecated 2/11/2021
Microsoft Office 2010 Filter Packs (v2.0) Component deprecated 2/11/2021
Mozilla Firefox 52.9.0 ESR [WIN] Windows XP, for which this is intended, is no longer supported. 2/11/2021
Notepad++ [WIN] Unlisted duplicate 2/11/2021
Paint.NET [WIN] Unlisted duplicate 2/11/2021
Panda Anti-Virus 2011 Monitor [WIN] Component deprecated 2/11/2021
Panda Cloud AntiVirus 1.5.x AV Monitor [WIN] Component deprecated 2/11/2021
Ping Monitor v2 [WIN] Component deprecated 2/12/2021
Ping Monitor [WIN] Component deprecated 2/12/2021
Portqry Installer [WIN] Portqry is no longer supported by Microsoft. 2/11/2021
Pre-install Splashtop Streamer [WIN] Replaced by "Splashtop Streamer Pre-Installer" 2/11/2021
Reboot Required Monitor [WIN] Component deprecated (Not the PS2.0+ monitor) 2/11/2021
Silverlight 32/64-bit [WIN] Deprecated by Microsoft 2/11/2021
Silverlight [MAC] Deprecated by Microsoft 2/11/2021
Speccy 1.25.674 [WIN] Component deprecated 2/11/2021
Suppress Process [WIN] Replaced by native process monitoring 2/11/2021
Time Machine Monitor [MAC] Component deprecated 2/11/2021
Veeam Backup & Replication Monitor Replaced by ComStore Policies 2/11/2021
VLC Media Player Various older deprecated components previously hidden from view 2/11/2021
Windows 10 Pro Upgrade from ISO [WIN] Replaced in favor of "Windows 10: Upgrade via ISO" 2/11/2021
Windows 10 Update Channel Switcher [WIN] Replaced by native Windows Update Policy settings 2/11/2021
GFI Cloud Agent UNINSTALLER [WIN] Product no longer distributed by vendor 2/15/2021
GFI MAX Agent UNINSTALLER [WIN] Product no longer distributed by vendor 2/15/2021
Intel SA-00086 Vulnerability Detector [WIN] Component deprecated 2/15/2021