Datto RMM 8.4.0 release notes

Schedule*

Platform Date From (UTC) To (UTC) Duration
Syrah (APAC) Monday, June 15th, 2020 10:00 13:00 3 hrs
Zinfandel (US West) Wednesday, June 17th, 2020 09:00 12:00 3 hrs
Concord (US East) Thursday, June 18th, 2020 08:00 11:00 3 hrs
Merlot (EU2) Thursday, June 18th, 2020 18:00 21:00 3 hrs
Pinotage (EU1) Monday, June 22nd, 2020 18:00 21:00 3 hrs

NOTE  *The schedule is subject to change. Please check the Status Page for regular updates.

IMPORTANT  This is a full platform AND Agent release, therefore, partners should expect very brief disconnects of the Agent during the update window.

About the release

The 8.4.0 release is the sixth update for Datto RMM in 2020. Along with numerous fixes and improvements, some of the highlights are listed below.

Datto Continuity Integration

This new integration makes Datto RMM the best Remote IT Management and Monitoring solution for MSPs who use Datto Continuity products.

  • It provides complete visibility of all protected servers and their backup status in the RMM console. Refer to Protected Devices.
  • It also allows for seamless technician workflows that will make it significantly more efficient to configure, back up, and restore servers with Datto RMM.

The new Datto Continuity Integration can be activated from the Integrations page in the New UI BETA, and features the following:

  • Straightforward setup and configuration: Get started in moments by enabling the integration from the New UI BETA Integrations page, where you can map Datto Continuity devices to sites, creating them as devices in Datto RMM. Datto Continuity devices mapped to RMM will also sync to integrated PSA systems. Refer to Datto Continuity Integration.
  • Device Summary page for Datto Continuity devices: View information about and perform actions on SIRIS and ALTO devices mapped to your RMM account, including navigating to protected devices in Datto RMM. Refer to Device Summary - New UI.
  • Datto Continuity card: View backup information about a protected device and access important backup actions such as initiating a backup or restoring data, right from the Datto RMM device page. Refer to Datto Continuity.
  • Drive action with monitors: Use the existing Datto Monitor to alert if a protected device experiences backup errors. Online Status Monitors can also be used to alert if a Datto Continuity device goes offline unexpectedly. Refer to Datto Continuity Monitor.

Other areas

  • Microsoft Office 365 has been added to Software Management to automate installation and updates on Windows devices. Refer to Supported software applications and operating systems.
  • You can now view a table of monitors on the Device Summary page in the New UI BETA. It allows you to filter device monitors by type and view whether monitors generated alerts over the past ten days. Refer to Monitors.
  • Web Remote BETA now supports WebRTC for fast peer-to-peer connections using Chrome and Firefox browsers. Refer to Web RTC.

Video

VIDEO  Datto RMM 8.4.0 Release Overview
Join Melissa Hockenberry, Community Program Manager, and Frederick Bendžius-Drennan, Product Manager, as they provide a quick overview of the Datto RMM 8.4.0 release featuring the new Datto Continuity Integration in the New UI BETA.

List of improvements and fixes

New UI BETA

Type Case ID Summary
Feature RMM-3779 We improved the visibility and accessibility of status indicators in the New UI BETA. Refer to Software.
Feature RMM-3780 Alert priority fields in the New UI BETA are now more clearly visible. Refer to Open Alerts.
Feature RMM-3781 We added Operating System, Model, Serial Number, and Manufacturer to the Summary card on the New UI BETA Device Summary page. Refer to Summary.
Feature RMM-3782 We updated the none found status indicator, which displays when an area has nothing to load, to provide more neutral feedback to the user.
Feature RMM-3838 You can now enable and disable a monitor on a device in the New UI BETA. Refer to Monitors.
Feature RMM-3844 You can now view alerts created by a monitor over the past 10 days when viewing the Monitors card on the New UI BETA Device Summary page. Refer to Monitors.
Feature RMM-3845 You can now view the Monitors card as a table on the New UI BETA Device Summary page, which now includes all monitors assigned to a device. Refer to Monitors.
Feature RMM-3972 You can now delete device-level monitors in the New UI BETA. Refer to Monitors.
Feature RMM-3980 The header of New UI BETA device lists is now fixed when you scroll, and you can now configure the number of rows displayed. Refer to List of devices.
Feature RMM-4027 We now display the remaining amount and percentage of storage per drive on the Device Summary page in the New UI BETA. Refer to Storage.
Feature RMM-4052 We now display the total amount of RAM on the Memory card on the New UI BETA Device Summary page. Refer to Memory.
Fix RMM-3775 We fixed an issue where the StdOut and StdErr of job component outputs in the New UI BETA would not allow the download of the full output.
Fix RMM-4061 We fixed an issue with the Alerts by Priority widget in which priority settings were not properly respected.

Web Remote BETA

Type Case ID Summary
Feature RMM-3571 We implemented Windows key redirection to the remote session when using Web Remote BETA. Refer to Web Remote BETA.
Feature RMM-4040 We added support for a white/black cursor to deal with light/dark mode for Web Remote BETA using the Microsoft Desktop Duplication API.

Agent Browser

Type Case ID Summary
Fix RMM-3737 We fixed an issue with the Agent Browser where changing column view options would prevent re-launching.

Components

Type Case ID Summary
Fix RMM-3444 We fixed an issue where selection variables were lost when attempting to edit a component.

Jobs

Type Case ID Summary
Fix RMM-3766 We fixed an issue where jobs would sometimes fail to schedule and would instead be marked as completed.

Monitoring

Type Case ID Summary
Fix RMM-3894 We fixed an issue where devices unexpectedly stopped alerting or sending alert resolve messages to the Web Portal.
Fix RMM-3899 We fixed an issue with ESXi Data Store Monitors only monitoring the first datastore.

Platform back end

Type Case ID Summary
Fix RMM-3789 We fixed an issue where pipe characters in monitoring responses would not be parsed correctly by the platform.

Translation

Type Case ID Summary
Fix RMM-122 We fixed an issue where the Patch Management and AV Status fields were incorrectly translated for Italian, Swedish, and Portuguese.
Fix RMM-2375 We fixed an issue where it was not possible to bulk-delete devices when using the product in Italian, Portuguese, or Swedish.
Fix RMM-3985 We fixed an issue where the OK and Cancel buttons of pop-up alert dialogs were not translated into other languages.

ComStore updates

IMPORTANT  This table does not list update for components that are installed via Software Management.

Component Name Platform New/Changed Description
Windows 10: Upgrade or update to the latest Feature Release WIN New Added a Boolean to configure automatic rebooting (Enterprise devices never reboot).
Microsoft Office 365 (Current) WIN New New for Software Management.
Microsoft Office 365 (Semi-Annual Enterprise) WIN New New for Software Management.
Microsoft Office 365 Configuration Tool WIN New Used to preemptively configure, if necessary, Office 365 deployments.
BGInfo WIN New Modified system background to add basic information. Takes effect upon login.
BitLocker Recovery Key Utility WIN Changed Updated to permit choice of UDF.
Create System Restore Point WIN Changed Added protections against failure conditions.
Microsoft .NET Framework Repair Tool WIN Changed Updated to serve the latest version.
Delete Named Admin Account WIN Changed Refer to CyberDrain components.
Create Named Admin Account WIN Changed
Monitor DFS-R State WIN New