Datto RMM 7.8.0 release notes

Schedule*

Platform Date From (UTC) To (UTC) Duration
Syrah (APAC) Monday, November 25, 2019 10:00 13:00 3 hrs
Zinfandel (US West) Wednesday, November 27, 2019 09:00 12:00 3 hrs
Concord (US East) Thursday, November 28, 2019 09:00 13:00 4 hrs
Merlot (EU2) Thursday, November 28, 2019 18:00 22:00 4 hrs
Pinotage (EU1) Monday, December 2, 2019 18:00 22:00 4 hrs

*The schedule is subject to change. Please check the Status Page for regular updates.

This is a full platform AND Agent release, therefore, partners should expect very brief disconnects of the Agent during the update window.

About the release

The 7.8.0 release is the eleventh update for Datto RMM in 2019. Along with numerous fixes and improvements, some of the highlights are:

Authentication changes

After the global roll-out of the 7.8.0 release is completed, Datto RMM will switch authentication to use Datto single sign-on (SSO). The most important change is that you will be required to use your email address instead of your username to log in to Datto RMM. Other areas will also be impacted like SSO settings, creating new users, password resets, and logging in from the Agent Browser. To help you prepare for these changes, please refer to the following overview and FAQ: Authentication Changes for Datto RMM.

List of improvements and fixes

Type Case ID Summary
Feature RMM-2028 You can now run a job from a Device Summary page in the New UI BETA. Refer to Action buttons.
Feature RMM-2462 You can now run a job from the Single Alert View page in the New UI BETA. Refer to Action buttons.
Feature RMM-2667 You can now run a job on multiple devices at the same time from the Site Summary page and the Devices page in the New UI BETA. Refer to List of devices by category.
Feature RMM-2458 You can now access ESXi Device Summary pages in the New UI BETA. Refer to Device Summary - New UI BETA.
Feature RMM-2449 We added an iFrame widget to the dashboards in the New UI BETA. Refer to IFrame.
Feature RMM-2749 We improved dragging and dropping cards on the New UI BETA Device Summary page to better support touch screen devices. Refer to Cards.
Feature RMM-2672 The Site column no longer shows by default when you navigate to a Site Summary page in the New UI BETA. Refer to List of devices by category.
Feature RMM-2511 You can now copy device information to the clipboard. Refer to Copy Device Information to Clipboard.
Fix RMM-1886 We fixed an issue where the alert message would not display for Management and SNMP open alerts in the New UI BETA.
Fix RMM-2767 We fixed an issue where changing the Recent Alerts widget settings would re-add previously unselected columns to the widget.
Fix RMM-2656 We fixed an issue where newly created sites were not automatically included when a dashboard site filter was set to All. Refer to Dashboards Settings.
Fix RMM-2782 We fixed an issue where clicking on a site when drilling into the Antivirus Status widget on the Dashboards would direct the user to the previous interface instead of the New UI BETA site page.
Type Case ID Summary
Feature RMM-2223 The Web Remote BETA toolbar now has a Reboot button when you are connecting to a macOS device. Refer to Reboot.
Feature RMM-2169 With Web Remote BETA, you can now connect to macOS devices when no users are logged in.
Fix RMM-2275 We fixed an issue where Web Remote sessions would not always be logged in the device activity log. Refer to Activities.
Type Case ID Summary
Feature RMM-2501 The Related Devices card now shows relationships between Datto Networking devices. Refer to Cards.
Feature RMM-2499 When linking a Datto RMM device to a Managed Power device port, we now limit the search results to the same site. Refer to Ports (Datto Managed Power).
Fix RMM-2742 We fixed an issue where the Ports and Power Consumption cards on MP60 Device Summary pages did not display as expected in the New UI BETA. Refer to Power Consumption.
Type Case ID Summary
Fix RMM-445 We fixed an issue where devices with multiple display adapters would fail to sync to Autotask PSA due to a field limitation.
Type Case ID Summary
Fix RMM-988 We fixed an issue where macOS Agent logs would not be saved upon Agent uninstall. Refer to Agent log files.
Fix RMM-1348 We fixed an issue where audits would fail if the audit returned duplicate display names or classes.
Fix RMM-2779 We fixed an issue where the Agent would use too much CPU when monitoring services that don't exist on a device.
Fix RMM-2510 We fixed an issue where Agent branding icons were not updating on macOS Agents.
Fix RMM-2709 We fixed an issue where devices with IPv6 addresses exceeding 255 characters would not audit successfully.
Type Case ID Summary
Feature RMM-2670 We localized Patch Management reboot messages for devices where the OS is set to display in French, Spanish, Italian, Swedish, or Portuguese.
Fix RMM-1394 We fixed an issue where the Account → Manage → Patch Management page would load slowly.
Fix RMM-1825 We fixed an issue where the Patch Management policy power down setting would not always power down devices as expected.
Fix RMM-2367 We fixed an issue where overridden Patch Management policies were creating duplicate policies at the device level.
Fix RMM-2640 We fixed an issue where overridden Patch Management policies could stop the Agent retrieving policies from the platform.
Type Case ID Summary
Fix RMM-2040 We fixed an issue where initial audit jobs with the Expire this job after setting would expire immediately. Refer to Advanced Options.
Fix RMM-2465 We fixed an issue where variable selections were lost when editing jobs.
Type Case ID Summary
Fix RMM-2060 We fixed an issue where event log monitoring correctly used Provider Name for definitions but did not provide this as Source Name in monitor alerts.
Type Case ID Summary
Fix RMM-2308 We fixed an issue where SNMP v2 audit would first try with the SNMP v1 protocol, and the audit would fail if SNMP v1 did not respond.
Fix RMM-2677 We fixed an issue where invalid authentication and privacy options were presented to users for SNMP v3 credentials. Refer to SNMP Credentials.
Type Case ID Summary
Fix RMM-546 We fixed an issue where users of the Webroot Integration experienced poor performance if there were a large number of site keys.
Fix RMM-2712 We fixed an issue where Avast Business Security AV showed incorrect status and product.
Type Case ID Summary
Feature RMM-2377 We changed how authenticating into Datto RMM works. Now you authenticate using Datto's Authweb solution.
Fix RMM-2258 We fixed an issue where some device groups were taking several minutes to load.
Fix RMM-2264 We fixed an issue where changing a user's security level from or to Administrator was not recorded in the user activity log.
Fix RMM-2753 We fixed an issue where requesting an audit for an Android device would show a "Failed to send push notification" message.

This table does not list update for components that are installed via Software Management.

Component Name Platform New/Changed Description
Pre-install Splashtop Streamer Windows
macOS		 Changed Components now install Streamer version 3.4.0.0 along with updated logic required to facilitate installation.
Toggle Datto RMM Agent Uninstall Capability Windows New Use this component to alter user-level access to uninstallation of the Datto RMM Agent via the Windows Apps and Features list. The uninstallation option can be neutralized or the Datto RMM Agent software can be hidden altogether. All steps are reversible.
Check Windows Downgrade Rights/BIOS Windows Key Windows New Get Windows OEM product key from the BIOS if it exists. Will demonstrate which Windows 7 devices have downgrade rights from the Windows 10 (or vice versa) and which ones do not. Uses Superfly ShowKeyPlus, distributed under GNU GPL.
Create "New Support Ticket" Shortcut Windows Changed Component now offers the ability to put a shortcut on the "Public" desktop instead of on that of each individual user.
Deploy RMM Agent by AD GPO Windows New Installs the Datto RMM Agent on next policy refresh for domain-controlled environments. Refer to Deploy Windows Agents using Active Directory Group Policy before use.
Block Pastebin Access in HOSTS Windows New Block access via HOSTS to popular paste-bins at Pastebin.com, Hashb.in, Anonpaste.org, 0bin.net, ControlC.com/Tny.cz, Paste.ee, Privatebin.net, Hastebin.com, Termbin.com, PasteFS.com, DPaste.com, and Dumpz.org. These sites carry little business purpose and are known to be exploited by malware writers to spread malicious code. Blocking these sites is considered a security best practice.
Hyper-V Create Snapshot/Checkpoint Windows New For more information on CyberDrain components, refer to CyberDrain components.
Monitor Cluster Shared Volumes Free Space Windows New
Monitor Cluster Shared Volumes Status Windows New
Monitor Dell OpenManage Chassis Windows New
Monitor Dell Physical Disk Status Windows New
Monitor Dell OpenManage RAID Status Windows New
Monitor DHCP Bad Lease Status Windows New
Monitor DCHP Lease Count Windows New
Monitor Forbidden Users Windows New
Monitor Hyper-V Integration Services State Windows New
Monitor Hyper-V Replication Windows New
Monitor Hyper-V Snapshot Status Windows New
Monitor IIS SSL Certificates Windows New
Monitor iSCSI Connection Status Windows New
Monitor Windows License Status Windows New
Monitor Network Location Awareness Windows New
Monitor New Domain Users Windows New
Monitor Office Click2Run Channel Windows New
Monitor Office Click2Run Version Windows New
Monitor Privileged Group Changes Windows New
Monitor RDS Encryption Level Windows New
Monitor RDS License Mode Windows New
Monitor RDS Network-Level Authentication Windows New
Monitor RDS Security Layer Windows New
Monitor Scheduled Task Creation Windows New
Monitor SolarWinds MSP Backup Windows New
Monitor UPS Status Windows New
Monitor VSS Logs Windows New
Monitor Windows 10 Feature Release ID Windows New
Monitor Windows Search Database Size Windows New

 

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