Datto RMM 6.5.0 release notes
|Platform||Date||From (UTC)||To (UTC)||Duration|
|Syrah (APAC)||Tuesday, December 4, 2018||08:00||11:00||3 hrs|
|Merlot (EU2)||Thursday, December 6, 2018||18:00||22:00||4 hrs|
|Zinfandel (US West)||Monday, December 10, 2018||08:00||12:00||4 hrs|
|Pinotage (EU1)||Wednesday, December 12, 2018||18:00||00:00||6 hrs|
|Concord (US East)||Monday, December 17, 2018||08:00||13:00||5 hrs|
*The schedule is subject to change. Please check the Status Page for regular updates.
This is a full platform AND Agent feature release, therefore customers should expect very brief disconnects of the Agent during the update window.
Datto RMM's new Software Management feature allows administrators to easily keep their endpoints updated with the latest security fixes. It has the following capabilities:
- Automatic, policy-based approach to 3rd-party software update management which keeps Windows and macOS endpoints updated with the latest versions of frameworks and applications, such as Adobe Flash or Oracle Java.
- Application update approval can be configured and applications can be installed on an endpoint if they are not already present.
- Built-in compliance reporting shows whether endpoints have the latest versions of critical applications and frameworks.
Refer to Software Management.
The primary goal of Software Management is to ensure that critical software applications and frameworks are always up to date. At the launch of the 6.5.0 release, the following applications and operating systems are supported:
|7-Zip||Program not available on macOS.|
|Adobe Acrobat Reader DC||macOS devices cannot update the software if it is in use. The installation will fail in such cases.|
|Adobe Flash Player|
|Adobe Shockwave Player||No mainstream macOS web browser supports the Shockwave framework as of 2018.|
|Autotask Endpoint Backup||When installing, AEB Team Keys can be automatically provisioned using the Site Variable
|Autotask Workplace||When installing, AWP Team Keys can be automatically provisioned using the Site Variable
|Java Runtime Environment||Old versions of Java are disabled (not removed) as part of the installation process.|
|Mozilla Firefox||You must whitelist the download URL. Refer to URLs.|
|Skype||Since Skype is set to run on boot, the macOS installer will restart Skype if it is running in order to update it.|
The list of supported applications is expected to grow over time. If you have a suggestion, please post it in the Ideas section of the Community.
Application updates can be configured using a Software Management policy. There are two scheduling options to specify when updates should be installed:
- Immediately on detection - An application update is installed as soon as the Agent detects that an update is ready.
- On schedule - The Agent only checks for and installs software updates on a scheduled basis.
For more information about timing and approval options, refer to Create a Software Management policy.
At the Device level, the new Software Status field shows compliance directly from the Device Summary page. Refer to Status. From there, a link directs the user to the Software Management option under the Device Manage tab. Software updates can be approved here for that particular device.
Refer to Software Management at the Device level.
Software Status is available in the column chooser on device list pages, as a filter criterion, and through the API.
Software compliance reporting can be done using two altered reports:
- The Device Health Summary report has a new Software Status column showing if a device is considered compliant with Software Management.
- The Executive Summary report has a new section showing software compliance status for servers and workstations in the included sites. The Software Status impacts the overall health score in the report.
Refer to Report scheduler.
Software Management actions are also recorded in the device activity log. Refer to Device activity.
PowerShell is an extremely powerful command-line used by support engineers and system administrators to troubleshoot and configure Windows devices.
With the Datto RMM 6.5.0 release, users can now connect to a full PowerShell interface on remote devices. A connection can be opened directly from the Web Portal or the Agent Browser (through the Command Shell icon). Multiple connections can be opened to the same endpoint, and multiple different PowerShell connections can be open at the same time.
The Powershell connection requires authentication much like an RDP connection. If the remote device has saved RDP credentials, those will be used for the PowerShell connection as well.
Refer to PowerShell.
List of fixed issues
|1||RMM-203||Bit Defender 22.214.171.124 upward Universal AV detection incorrect - registry change.|
|2||CEN-9158||Splashtop remote session prompting for password|
|3||CEN-8433||T20180503.0504 Agent based 24 hour audit is not guaranteed|
|4||CEN-8938||T20180830.0457 Network devices not auditing from Linux network node|
|5||RMM-71||De-selecting a reporting criterion does not alter its score in the overview section of the report|
|6||CEN-9159||Jobs edited by single-site visibility users with manage jobs access are edited for all scheduled devices across account|
|7||RMM-213||Filter applied on monitor tab is ignored when all devices are selected for scheduling a quick job|
|8||RMM-355||T20181112.0552 Unable to load device summary for single device|
|Need to troubleshoot this? Open the Datto Knowledge Base.|
|Want to talk about it? Head on over to our Community Forum!|
|Forward this topic to others.|
|Provide feedback for the Documentation team.|